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PRIVACY POLICY

SUREQUEST SYSTEMS, INC.
3330 Keller Springs, Suite 205
Carrollton, TX 75006

Toll Free: 800-383-1999
Dallas Area: 972-238-7200
FAX: 972-238-7733

PRIVACY STATEMENT

This privacy policy describes how we collect and use information through your use of this website. Please read the following carefully to understand our practices regarding your information and how we will treat it.

 

Please read the sections below to learn more about our privacy policy:

  • SECTION 1 – CONSENT
  • SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION
  • SECTION 3 – DISCLOSURE
  • SECTION 4 – THIRD-PARTY SERVICES
  • SECTION 5 – SECURITY
  • SECTION 6 – TYPES OF DATA COLLECTED
  • SECTION 7 – COOKIES
  • SECTION 8 – AGE OF CONSENT
  • SECTION 9 – CHANGES TO THIS PRIVACY POLICY
  • SECTION 10 – QUESTIONS AND CONTACT INFORMATION

 

SECTION 1 – CONSENT

 

BY VISITING THIS WEBSITE (THE “SITE”) YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES DESCRIBED IN THIS POLICY (INCLUDING AS UPDATED OR AMENDED FROM TIME TO TIME). IF, FOR ANY REASON, YOU DO NOT AGREE TO THE TERMS OF THIS POLICY, PLEASE STOP USING THE SITE IMMEDIATELY.

 

INFORMATION WE MAY COLLECT FROM YOU

When you use the Site or contact us we may collect Information you give us, including:

o Forms filled out by you on the Site;

o Entering a newsletter, giveaway, contest or survey.

o Submitting a question or contacting us through the Site.

The information you give us may include your name, address, e-mail address, company name, phone number, and anything else you have disclosed.

 

Information We Collect

 

With regard to each of your visits to our Site we may automatically collect the following information:

o Non-personal identification information – We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information

o Pages you viewed or searched for; page response times, download errors, length of visits to certain pages,

 

SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION?

SureQuest may collect and use Users personal information for the following purposes:

    • To run and operate our Site and Services
    • To improve customer service
    • To personalize user experience
    • To create relevant effective advertising
    • We may use information in the aggregate to understand how our users as a group use the services and resources provided
    • To improve our Site and Services
    • We may use feedback you provide to improve our products and services.
    • To run a promotion, contest, survey or other Site feature
    • To send users information they agreed to receive about topics we think will be of interest to them
    • To send periodic emails

     

    SECTION 3 – DISCLOSURE

     

    We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

     

    SECTION 4 – THIRD-PARTY SERVICES

     

    Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies..

    Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

     

    Links

    When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

     

    SECTION 5 – SECURITY

     

    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

     

    SECTION 6- TYPES OF DATA COLLECTED

     

    Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage Data, and email address.

    Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.

    The Personal Data may be freely provided by the User or collected automatically when using this Application.

    Any use of Cookies – or of other tracking tools – by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

    Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

    Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

     

    The use of the collected Data

    The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Interaction with external social networks and platforms, Heat mapping and session recording, Advertising, Analytics, Interaction with support and feedback platforms and Remarketing and behavioral targeting.

    The Personal Data used for each purpose is outlined in the specific sections of this document.

     

    Detailed information on the processing of Personal Data

    Personal Data is collected for the following purposes and using the following services:

     

    Advertising

    This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application, possibly based on User interests.

    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

    Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services.

     

    Display Advertising extension for Google Analytics (Google Inc.)

    Google Analytics on this Application might use Google’s Interest-based advertising, 3rd-party audience data, and information from the DoubleClick Cookie to extend analytics with demographics, interests, and ads interaction data.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: US – Privacy PolicyOpt Out

     

    Facebook Ads conversion tracking (Facebook, Inc.)

    Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Application.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: US – Privacy Policy

     

    Google AdWords conversion tracking (Google Inc.)

    Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Application.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: US – Privacy Policy

     

    Google Analytics (Google Inc.)

    Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.

    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: US – Privacy PolicyOpt Out

     

    Google Tag Manager (Google Inc.)

    Google Tag Manager is an analytics service provided by Google Inc.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: US – Privacy Policy

     

    AdWords Remarketing (Google Inc.)

    AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: US – Privacy PolicyOpt Out

     

    Facebook Custom Audience (Facebook, Inc.)

    Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.

    Personal Data collected: Cookies and email address.

    Place of processing: US – Privacy PolicyOpt Out

     

    Facebook Remarketing (Facebook, Inc.)

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: US – Privacy PolicyOpt Out

     

    Remarketing through Google Analytics for Display Advertising (Google Inc.)

    Google Analytics for Display Advertising is a remarketing and behavioral targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: US – Privacy PolicyOpt Out

     

    Interaction with external social networks and platforms

    This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.

    The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.

    This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

    Facebook share button and social widgets (Facebook, Inc.)

    The Facebook share button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: US – Privacy Policy


    We use FullStory.com to collect information regarding your use of our site, including pages visited, links clicked, non-sensitive text entered, and mouse movements, as well as information more commonly collected such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider. FullStory.com does not collect or store your interactions with any form inputs that could be used to personally identify you. Data is stored by FullStory.com for up to 60 days after your web session. You may opt out of this usage tracking by clicking here.


    We occasionally use the AdRoll display advertising network to collect visitor data on our site and then serve targeted display ads to you on other sites. Our partners use technology such as cookies and web beacons to collect this data. For more information or to opt-out of this type of advertising, please visit AdRoll's privacy policy.

     

    SECTION 7 – COOKIES

     

    Our Site may use “cookies” to enhance User experience and to help make advertising more effective. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly

     

    SECTION 8 – AGE OF CONSENT

     

    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

    Compliance with children’s online privacy protection act:

    Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

     

    SECTION 9 – CHANGES TO THIS PRIVACY POLICY

     

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

     

    SECTION 10 – QUESTIONS AND CONTACT INFORMATION

     

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

    This document was last updated on Jan 22, 2018